FAQ
Delivery Information
We currently offer shipping to the UK, US and Canada.
Please note: due to the volume of orders, processing time is currently 2-3 weeks. I am so thankful for all of your incredible support! I do promise I will get your nails out as quick as possible but please bear this in mind when placing your order.
All of our false nails are hand painted to order so please allow this time for your nails to be painted and shipped. This means I am able to give your nails the time and attention they deserve so they will be the best quality!
- Postage And Packaging
All of our items are shipped with Royal Mail.
UK | ||
---|---|---|
2nd Class | 3 Working Days Delivery Aim | £2.49 |
1st Class | 1 Working Day Delivery Aim | £2.99 |
Tracked 24 | 1 Working Day Delivery Aim | £5.49 |
US and Canada | ||
International Standard | 6-7 Working Days Delivery Aim | £5.99 |
International Tracked & Signed | 5-7 Working Days Delivery Aim | £10.99 |
Please note: if any custom charges incur, they are the buyers responsibility. If you do not see your country in the list, please contact us and we can look into the shipping and the cost. - ReturnsAs our false nails are hand painted to order, returns are not accepted unless the package has incurred damage during transit. If there is damage during transit, please contact us as soon as possible. Please note: return postage is the buyers responsibility. - CancellationsAs our false nails are hand painted to order, if you need to cancel your order then you must contact us as soon as possible. Once the order is being processed, we are unfortunately unable to cancel orders. We are also unable to cancel orders which have already been dispatched. |
How do I apply my false nails?
Are my nails re-usable?
How do I remove my false nails?
Can I order a custom design?
Of course! If you are unable to find what you are looking for through my shop or from a design in my nail art tutorials, please don’t hesitate to get in touch and contact me! I am more than happy to do custom designs.